Privacy Policy

Privacy Policy

Introduction

Welcome to https://fiesta-tortilla-chips-authentico-foods.chicagotortillachips.com (referring to our company as “Fiesta Tortilla Chips Authentico Foods,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines how we handle, store, and safeguard the information you share with us. Our practices adhere to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales Practice Act (UCPA), Utah, USA
  • Connecticut Transactional Records Law (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This Privacy Policy is applicable to all aspects of our online presence, including:

Please note that this policy does not extend to external platforms, applications, or services linked from our website, as they have their own privacy policies which govern data handling on those sites.

Processing Activities

This policy outlines our practices when users:

  • Utilize our applications and services as authorized users
  • Visit our websites linked to this Privacy Policy
  • Engage with us through communications like newsletters, emails, calls, or text messages (SMS)

Personal Data Collection

We collect several types of personal data, including:

  1. Account Information: Details required to create and manage your user account.
  2. Payment Information: Transaction details for purchasing our products, including credit/debit card numbers and billing addresses.
  3. Financial Information: This may include banking information or financial records associated with transactions.
  4. Purchase Information: Data related to your purchases, such as order history, product preferences, and delivery addresses.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data.
  6. Location Data: Information about your geographical location when you interact with our services.
  7. Feedback: Reviews, comments, and responses provided by users regarding our products or services.
  8. Social Media Information: Details from social media platforms when users choose to connect their accounts with ours.
  9. Product Information: Any information you provide about your preferences, interests, or feedback on our products.

We gather this data through various methods: user input forms, account creation processes, order forms, surveys, automated tracking technologies (like cookies), and third-party data providers who share user information in accordance with their privacy policies.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These are essential for navigation and functionality on our site.
  • Preference Cookies: Tailored settings and preferences saved for your convenience.
  • Analytics Cookies: Used to gather insights into user behavior, allowing us to improve our services.

Users can manage their cookie preferences through our Cookie Manager, granting control over non-essential cookies.

Retention and Deletion

The duration we retain personal data depends on the purpose for collection:

  • Data required for legal compliance or financial records is kept for the minimum period mandated by law.
  • Transaction-related data may be stored for longer periods to support customer service, dispute resolution, and fraud prevention.
  • We will not retain your data longer than necessary for its intended purpose unless required by law. Upon request, we can assist in deleting or anonymizing your personal information.

Data Security

We take robust security measures to protect your data:

  • Implementing secure third-party processing services to safeguard transaction details.
  • Employing encryption protocols to secure data during transmission and storage.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

Our services are not intended for children under 18 years of age, and we do not knowingly collect personal data from such individuals.

Your Rights

Depending on your jurisdiction:

  • You may have the right to access, rectify, or erase your personal information.
  • Request restrictions on processing or the portability of your data.
  • Object to certain uses of your data or lodge a complaint with relevant data protection authorities.

To exercise these rights or for any data-related inquiries, please reach out to our privacy team at contact@fiesta-tortilla-chips-authentico-foods.chicagotortillachips.com or via postal mail to the address provided on our website.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time, and any modifications will be reflected on this page. We encourage users to review this policy periodically for the latest information.

Contact Information

For privacy-related matters or inquiries, please contact us:

  • Email: contact@fiesta-tortilla-chips-authentico-foods.chicagotortillachips.com
  • Postal Mail: [Address to be provided]